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LISTEN TO YOUR LISTENERS - TAKE THE WORLD RADIO DAY
Really explore our World Radio Day Website and the resources we have to share with radio stations and organisations including the UNESCO Radio “Health Checkup” for ensuring you have full public participation.Our website features the latest industry-secrets and know-how guides on how best to have full audience participation for your station or organisation. You’ll need an internal meeting about one ore more of the following. Send us your new or updated policies in order to receive a UNESCO World Radio Day participation certificate:
- Create or update your Audience Engagement Policy (It might include how to respond to complaints; how to ensure independence from outside groups or how to editorial content reflects audience diversity)
- Ensure your radio station has an Ombudsman or Public Editor (This person should be able to act independently. Small community radio stations could get together and employ a public editor that covers a number of radio stations.)
- Instigate Self-review programmes (For example once a week, you can review and discuss your programmes with your audience, getting on-air feedback about how you covered certain topical events throughout the week).
- Form an Ethics & Liaison Committee (This would involve a number of people, both staff and lay community members, who meet regularly to discuss the programming and policy of a radio station)
- Ensure your Industry Council is operational and influential. (Radio stations can band together to create an industry-led body to resolve complaints, monitor coverage and ensure that the conditions for open radio programming exist, such as freedom of expression and access to information).
- Hold a Listener forum or start a Listener Club. (Some radio stations choose to hold a listener forum on an annual or semi-annual basis, to allow the local community to provide feedback. Other stations build permanent “listener clubs” of up to 20 or so people who listen together to the station’s broadcasts and are sometimes invited on-air to share their feedback. You can use World Radio Day to launch your listener club.)
- For community radio stations, why not form a Community media network or association? (Community radio stations form national, regional or global networks that allow collaboration with other stations and the sharing of best practices across the network. These networks can strengthen community media by sharing best practice, or even joint fundraising schemes.)